Tin Roof KarenThe Souk, Opposite The Hub Karen, Karen, Nairobi
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This boutique cafe won my heart right away...from its rustic setup to the scrumptious brunch... They allow dogs too.Both indoor and outdoor setup...great background music, and very friendly waitress..
Lovely coffee and meal at the souks tin roof cafe. And lovely new gallery to have a look around as well.
Off-putting service, off-putting food :( Took my family there for lunch on a Sunday and the complaints were nonstop. We didn't feel welcome, the waitress was less than enthusiastic, it took almost 15 minutes to get the table we sat on wiped down from the previous patrons meal, a meal which we were told would take 10 minutes took half an hour to be prepared and one of the orders was still gotten wrong after all that time...just not a good experience overall.
Early this month was at tinroof was very hungry ,i ordered for a crape and then l asked the waitress to give a plate so that i can help myself with salad as i wait for my crape to be ready,as the waitress was giving me a plate there was a woman shouted that she should not give me,then i asked her why she saying so ,She rudely asnwered me that i should wait for my crape in order to have my salad,came to realized she isthe manager and i was shocked she should have customer service thats not the way to haddle customers.
arrangant mananger,at the beggining of this month i went to tinroof karen and i was so hungry l ordered for a crape ,then i asked the waitress if she can give a plate to have my salad as l wait for my order to be ready, there is this fat lady shouted at the waitress not to give a plate l should wait for my order to make the matter worse she came and confronted me no salad till my order is ready .she has no customer service,then she talks swahili thinking that i dont understand very arrangant woman i have never met.