Spring Valley OvenSpring Valley Shopping Centre, Lower Kabete Rd, Spring Valley, Nairobi
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Beautiful and tranquil, could be another name for this place. Their pizza is arguably the best in Nairobi, thin crust and well prepared toppings each bite will have you begging for more. There is ample parking most of the time and their seating areas are comfortable and airy. The only down side is the adjacent petrol station that makes parking a nightmare once in a while. Generally, i would recommend this place for anybody looking for a quick bite to eat with family any day of the week.
The service here is just the worst. There are few customers yet they take forever to serve you. When they do the wait does not even know what is available on the menu or not. Your order takes forever and when it comes the food is underwhelming. But their pricing is fair, i only liked their sub sandwich which came with fries. I like the ambiance as well very chill and urban.
Delicious food, which is usually well prepared and good value for money. Terrible service though. The staff don't seem to know the menu (don't know the difference between a chocolate chip cookie and a nut cookie which could be bad news for someone with nut allergies), are very unfriendly and ignore phone calls. Wish the restaurant was on Hello Food or something like that so I could order the delicious food (kudos to the chefs) without having to deal with the front office staff.
For the love of God, please inform spring valley oven chef that making the pizza crust black does not add any value or taste to pizza... .. bought hawaii pizaa n it was hortible, the ham bites were literally 5 of them... style up guys...or higher another chef...yak...n even slicing the pizza equally is it that hard???? Do you need to go to havard school of pizza to know how to slice equal slices???
I'm sitting here right now.. been waiting for someone to take my order for almost 15 minutes. Please send a waiter out when you read this Spring Valley Oven. Or I can put my order up as a comment here, seems like it might be quicker... Btw the pizza smells good which doesn't help my situation..