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Total mess. First off the tables were not very stable. There were no napkins throughout the meal. They messed up the orders, heres how it went down. We ordered three ribeye steaks, one medium, one well done and one medium rare, a hamburger and a medium fillet steak. The Hamburger and the medium rare ribeye and the the medium ribeye were brought to the table in order, however the fillet and well done ribeye were the problem. The well done ribeye was brought as a medium rare ribeye and the medium fillet steak was brought as well done. We kindly requested them to take back the steaks and correct their mistake however shortly after they brought back the steak only to realize that the person who had requested for a medium fillet received the medium rare ribeye that was served to another person on the table and the other who ordered the well done ribeye was served the well done fillet, they basically switched the meats and thought we were foolish and ignorant to not realize. The manager was not apologetic and told us to wait for the order to be corrected a second time. They finally got the order right the third time. Total waste of time and money. Not worth your visit. The chairs weren't comfortable. Poorly trained staff. VERY! Disappointed in comparison to the expectations i had for Chef Patricks food.
Service extremely poor, the waiters seem under trained and brace yourself for a very long wait for the food. Also got double billed when paying by card
The waiters were not well trained and couldn't offer answers to most questions we asked. The hostess was gracious however and gave us fair warning that the food might be awhile. The chicken was overdone and the fish was underdone. The entire experience was underwhelming. I was expecting so much!
We had a really bad experience at this restaurant. The waiters are clearly not well trained and couldnt get our orders correcr. The hostess ignored us when we requested for assistance from the very elusive waiters. The white people dining next to us got their meals very quickly and had arrived after us. Our meals took abt one hour to get to the table, we got no napkins, hot towels etc... we asked to speak to the manager but ofcos this was ignored. Too expensive for such bad service.. never going back.
Worst restaurant experience ever! Let's start with the wait staff; they ignore you as long as it's not their table. Then they forget to bring serviettes/ napkins. Did I mention we ordered mango juice and 30 minutes later we were informed they were still blending it. The food took 1 hour to be brought and then they got the order completely wrong. The steaks were beyond rare instead of medium. Lastly the managers were no where to be seen! We had to send the food back and ask for the bill! Paying was also a nightmare. I had expected a lot but was sorely disappointed and dissatisfied. My friend also had a similar experience and had to send the food back! They should shape up but they have definitely lost a client for good!