News Cafe SaritUpper Ground Floor, Westlands - Sarit Center, Nairobi
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The person who welcomed us at the door is the only reason the service got one star. She was very polite and I now wish she was our server. The restaurant was at less than half capacity yet the service time was very slow. We were not checked on after getting served and the servers showed their lack of training through a very disappointing dinner service.
Had dinner here 2 weeks ago. After going to the Kilimani branch which was super full, this one had just the right crowd. It being my first time here, i had a lot of expectations from what i heard from friends. My expectations were exceeded!!!
The food was amazing, fresh and huge portions! The mocktails/ cocktails were amazing!!! The service was one of the best i've gotten in restaurants around! Our waiter was very courteous, always checking if we were okay and knew what to recommend from the menu! Will go again and again!!
After hearing all the great reviews on the service I was looking forward to that experience. It wasn't my lucky day on the service but the saving grace was the food was quite good. I will probably try another branch,maybe will get a better experience:)
Came here on a rainy day so was a tight squeeze cause we couldn't use the terrace. All together the service was great and the food was amazing. Everything was done to my liking. Can't wait to go back
Always a good experience, however the burger fest burger was the worst burger i have eaten. The bun was as dry as a piece of wood and the patty was plain and dry. Just horrible.