Mercury JunctionThe Junction Mall, Ngong Rd, Nairobi
Found a cockroach in my food...i don't see myself going back
We had gone for business lunch. Ordered Fish and Chips ; and Pure Beef Burger...( No Pork). Once the food arrived , we were busy discussing business and alongside started having the food. However the first bite of the burger was found to be something alien ingredients. When enquired , the waitress said, she does not know it as the kitchen has prepared it. On enquiry , she confirmed that the burger has PORK inside. She cannot be blamed as she has not prepared the meal. She was neither apologetic nor showing any CRM. The manager was called - Peter , who just shrugged his shoulders and said , do not pay. No apology or any sort of assistance , when asked for the bill , they just presented for fish /chips and the beverage we had. PURE SERVICE, APATHY PLACE. was informed that the staff are recruited with favours only. I do agreed as there was no professionalism or hospitality shown to us.
Hadn't been back to Last Drop this year and it definitely is a good way to wind down the final hours of a Sunday. Stopped in for a late lunch, cocktails and some sports action. There weren't many people so it was perfect. Great playlist was on, sucked that it wasn't Friday as we were buzzing from the cocktails. The cocktails were awesome, the bartender was liberal on the liquor and our waiter was on point with the drinks, food and switching out the ash trays. Still one of the city's gems.
Great service. The cocktails are bomb.com. I'd definitely go back any time.
It was so intriguing to find out that they have some flaming cocktails that can be made for you on order. the place has a nice cozy feel with a refreshingly nice array of meals that can be served.