La Dolce VitaMuthaiga Shopping Ctr, Limuru Rd, Muthaiga, Nairobi
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Had dinner with family & friends last friday. Food was okay, could have been better. Service was good-Stella served us really well & was patient as we asked lots of questions about the food! I've given 2 stars for ambiance because there were cockroaches...one on the baby chair that had been set out for my niece (of course she didn't sit there after we saw that!) and one on the floor as well. Roaches are a big no no!
Dolce Vita gave us an experience below standard last night: stale bread - they then offered to toast it - and a 1000 KES prawn cocktail with four (4) medium-sized prawns - the kitchen later claimed it had been 5. The most surprising part, however, was the manager's reaction who first said he could not do anything about these concerns, then tried to prove us wrong regarding the number of shrimps and made sure we would feel unwelcome. We later turned down the offer for free dessert as we did not want to eat any more; he then shrugged and could not care less. What we were looking for, above all, was respect for our concerns, whether you agree with them or not. Very disappointing!