Java House City HallSt. Ellis Building,Wabera Street, CBD, Nairobi
So Java is the number one franchised coffee house in Kenya and a firm favourite within the urban coffee culture. I have had some very consistently conflicting experiences in quite a number of their coffee shops in the last 10 years. As far as drinks go, their signature coffees have remained good over the years and the same largely goes for their cake and pastry section. I am awarding 3 stars because I have found that their quality control in the food and other beverage (smoothies, milk shakes, juices) sections to be highly erratic and varying depending on which Java coffee shop you're at. I have had a number of less than ideal experiences with the food and service to feel quite disappointed. Since I got served a fish fillet with a heart of stone (still frozen and yuckily raw on the inside) at the Adams arcade branch, I have stayed safely away from the fish. My experiences with the Nyali branch in Mombasa have involved overly iced and runny smoothies and once (GASP) the whole restaurant had no chips!!!!! Think on that for a moment! Most recently, I have noticed that the rice is not long grain basmati but some form of sticky, fat grained variety reminiscent of a well cooked boarding school lunch. I did eat half of it but in my defense, I was quite starved and drowned out any sense of self esteem in a bottle of hot sauce, in retrospect I will not be ordering the rice again. I must however say, that in other areas I understand why they are so popular, their carrot cake, banana bread, chocolate chip cookies and chocolate cake remain classically satisfactory. All in all, somebody needs to keep an eye on that slippery slope of poor quality that they are sliding down very effectively but in terms of presence (so many accessible branches), ambience, coffee and pastries, definitely worth a try. Their signature art pieces are also really quite vivacious and delightful.
Was in the middle of running errands when I saw the all too familiar logo and jumped into Java. I was starving my feet were swollen from all the walking and Java made it all worth it. The minty pineade was refreshingly cold: Just what my throat needed.
Either this place is understaffed or they just need to close it down. Made my order and waited for an hour as other who came after me got served. I didn't get it. Never going back to any java whatsoever. They all behave the same way you'd think they went to the safe training school.