Java House Yaya CentreGround Floor, Kilimani- Yaya Center, Nairobi
I had a very bad experience today morning... Made my order which took ages ...I needed to take it and go for a meeting nearby... My time for the meeting came and as my order wasn't ready yet,they refused to cancel...which I totally understood and asked them to pack it as takeaway... The slowness and rudeness I encountered made me leave without a cocktail I had paid for, I even asked if I could come back later for it and they said no,I had to take it then...yet I was getting late and whoever was preparing taking their sweet time...
Poorest customer care ever.
Not the way to run a business
I liked this Java the minute it opened. I always have business in Yaya centre so when I saw the all too familiar logo off I went for a great meal.
The service is slow perhaps because it was crowded but I love the location and corner feel of the place.
The space is a bit squashed. The ambiance is consistent through all their branches, urban and chilled out. Though its almost always full because its small. Food is okay, love their coffee drinks and minty pineade the most.
When working at yaya I had most of my breakfast meals here, I got great service too.
The java at yaya centre is mostly full but there is great service . Really great