Jaini's Review ‹ Back to Jade Coffee & Teahouse at Zen Garden
Went for coffee with a few friends. I was early so I just rolled up (I use an electronic wheelchair) to the host's stand. There was no one there, so I waited for five minutes waiting for someone to escort me to a table, as usual. However, no one came to help me so to pass the time, I went to the bakery to see what I'd like to order later. Then, as no one was still ready to seat me at a table, I asked a waiter if he could seat me somewhere. He told me to go the Bamboo side, as there were smaller tables there. I headed there, and yet no one was there to seat me. I just waited by a table for ten minutes and no one even came to assist in moving a chair for me so that I could sit there till I had to ask. Again, I waited for fifteen minutes for a menu, till I had to ask. My friends shortly arrived and no one served them menus till we asked. Even the drinks took over 20 minutes to be served, despite the restaurant being relatively empty. I ordered dessert to take away and they brought the dessert and no bill, yet I had already paid separately for the drinks. Overall, I was just disappointed. However, the drinks (and desserts) were great!