Hemingways BrasserieMbagathi Ridge, Off Marula Lane, Karen, Nairobi
Absolutely LOVED this place!! The food was amazing and freshly prepared. Great portion sizes too. and was worth the wait. Our waiters were very professional and friendly. The ambiance, WOOW! I did not want to leave. Absolutely worth every penny. Great for Sunday afternoon with family and friends.
BEST HOTEL IN NAIROBI. I LOVED EVERYTHING ABOUT THIS PLACE. Words are not enough to describe my beautiful experience. I was awe-struck. Private, peaceful, serene and tranquil environment. The food quality was to die for. The service was impeccable. Young, energetic, beautiful, clean, well-groomed waiters! I had such a good time. We were even taken on a tour of the enitre hotel. I felt like a queen. It was the best birthday surprise ever! Thank you, Steve from Hemmingways.
We were only two times in this restaurant, Both times the bill included items which we did not have and we had to intervene, Last time, the bill was inflated by 30%. Not even an apology was received by the restaurant personnel. After repeated experience like that, we believe that it was on purpose, which is not acceptable.
I made a reservation for lunch on 21st morning and the confirmation was communicated to us.We were requested for preference of sitting area which was confirmed too.We were booked to sit outside by the patio. However when we got there, there was no one to meet us and we had to stand for 5mins looking out for someone to show us where to sit.Never mind eventually a waiter came and informed us that the seating area on the patio was full and showed us to an alternative table to sit on the inside.Our orders were finally taken and it took very long for the food to arrive.It was substandard, half cooked peas in a sauce of tasteless fish,uncooked potatoes.It was a big disappointment. Having stayed at the other Hemingways hotels we were looking forward to a wonderful experience but it was not worth it.After all this the manager told us there was some confusion in the kitchen as the great turnout of guests was not anticipated. .This really defeats the purpose of making a reservation..