Golden Spur Steak RanchSouthern Sun Hotel, Parklands Rd, Westlands, Nairobi
We have just eaten lunch at Westlands Spur very dissapointing no Wellington brandy, no Calamari, main course was average, pudding was malva pudding for my husband stone cold with not fresh cream as ordered,my waffle was cold dry without syrup with a strange orange syrup over the cream .
This is the worst place i have ever been! First the service is so terrible you can wait for up to an hour to get your food. Wait staff are so lazy and unmotivated it's annoying. You can wait up to 40 minutes before you get service. The ambiance is just blah! Nothing good about this place. Their 'famous' ribs are not so good. The onion rings are the worst any chicken dish is so flat their burgers are okay their drinks are fine. This restaurant is just not good, waste of money and time and i have been here severally hoping it will be different but it gets worse. I did not enjoy myself at anytime.
I absolutely hated the service at this Golden Spur , they have many waiters just watching people doing nothing, they attend to you very slowly. I have never been to a restaurant that serve you your drink when your done eating. Overall the food was good and value for money. But the service is not good at all!
Love the ambiance and the food. The service generally is good though on a thursday night when the crowds come in for the thursday rib deal...the service can be slow.
Generally the food is really good, the value for money, the ambiance and service...super. Keep going there again and again.
The interior is a native american/wild west theme with the staff s chequered shirts and jeans. The salad bar has a good selection of salads and the food is american style...ribs, steak, grilled meat. It's filling, it's yummy and certainly worth a visit.
The ambiance during lunchtime is not all that...this place is best visited in the evening.
Enjoy and try the thursday all you can eat ribs.
Went for dinner as a group, sampled the different meat cuts. I have to admit it was the best ribs i have had in a long time. Definitely worth your time and money. The Good service and chilled out ambiance make for a nice evening out.