Golden Spur Steak RanchSouthern Sun Hotel, Parklands Rd, Westlands, Nairobi
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This is the worst place i have ever been! First the service is so terrible you can wait for up to an hour to get your food. Wait staff are so lazy and unmotivated it's annoying. You can wait up to 40 minutes before you get service. The ambiance is just blah! Nothing good about this place. Their 'famous' ribs are not so good. The onion rings are the worst any chicken dish is so flat their burgers are okay their drinks are fine. This restaurant is just not good, waste of money and time and i have been here severally hoping it will be different but it gets worse. I did not enjoy myself at anytime.
I absolutely hated the service at this Golden Spur , they have many waiters just watching people doing nothing, they attend to you very slowly. I have never been to a restaurant that serve you your drink when your done eating. Overall the food was good and value for money. But the service is not good at all!
Love the ambiance and the food. The service generally is good though on a thursday night when the crowds come in for the thursday rib deal...the service can be slow.
Generally the food is really good, the value for money, the ambiance and service...super. Keep going there again and again.
The interior is a native american/wild west theme with the staff s chequered shirts and jeans. The salad bar has a good selection of salads and the food is american style...ribs, steak, grilled meat. It's filling, it's yummy and certainly worth a visit.
The ambiance during lunchtime is not all that...this place is best visited in the evening.
Enjoy and try the thursday all you can eat ribs.
Had the cheddamelt, it was wonderful, well done to my liking and surprisingly tender too for a sirloin cut. The onion rings however were a major disappointment, lacking any sort of consistent shape, the fries portion as well was much smaller than i expected. I guess their specialty is purely steaks. I wouldn't advise any hungry man to go for the 200gm as it is not filling enough but the 300gm does the trick. Their salad bar is also very well stocked and extremely appealing however unjustifiably expensive, otherwise value on the steaks is not too bad.
Thieves: They made me pay double price at the bar because I was white. The computer "didn't work" so they could not print a receipt. Only after I demanded a receipt and asked another waiter about the prices they "suddenly" remembered the correct price. This is clear racism and totally unacceptable. Don't go there if you're white.