Caramel Restaurant & LoungeABC Place, Waiyaki Way, Westlands, Nairobi
The ambiance is great , friendly hostess served us and she did a great job.
We had a late lunch here for my boss's farewell. Great stuff. Especially the ambience and decor. Loved loved it. The food too was OK. Loved the place and the service. Especially the personalised thank you mailed to me by the hotel manager.
Great ambience, friendly staff and AMAZING food! Really fast WiFi!
The mains are okay. The starters are really really good. Specifically the prawns and the tacos with mango and shrimp...Love the ambience and the service was good. Depending on which bartender you get, you could either feel appreciated as a customer or you need to go get educated on your wines. Overall, the service is good and the food can be greater.
I went during the Nairobi Restaurant Week period and what I got from the service was that they valued guests who paid fully for their meals rather than others who wait for deals so that they can experience the restaurant. Which is totally fine. The issue is they should not have taken part in the Nairobi Restaurant Week if that's the kind of treatment they were offering.
Due to that I would recommend that one goes as a regular guest. Atleast you will be assured of better service.
However the food and ambiance of the place is amazing.