Big Square OvalGround Floor, Westlands - The Oval, Nairobi
I went in today for the burger festival and the lady at the counter did not serve me immediately even though I came first before some guys who came in to order as well. As if that wasn't enough, she told me that the cheese square wasn't on the burgers listed for the burger festival and yet even the EATOUT site clearly states the contrary. I decided not to argue and settled for a beef square as I waited for a friend of mine. When the burgers were brought to my table, I wanted to have the first bite off one of the burgers but as soon as I lifted it off the wooden plate, half of the beef patty in the burger fell. I have never been as disappointed in any food joint as I was today.
My friends and I dialed -a- delivery yesterday in the office and were never disappointed. We ordered pork ribs and chicken square with fries. We got the meal in the shortest time possible. The food was still warm and the portions were good. It was a great way of ending the week. Definitely doing this again
Had a great time, was there for their Wednesday offer, for a friend's birthday and it was awesome! :) the outside space is great!
Service could really improve. A lot of the times the orders are wrong. They never pick up calls and delivery takes ages. Its a shame coz the food is decent.
I love the Wednesday Ribs offer. They serve the best ribs. The ambiance is the best...especially at night, the tables are always clean, the service is amazing and the food quality is the best compared to all the other Big Square branches. Good Job, Big Square, Oval!