Artcaffe JunctionThe Junction Mall, Ngong Rd, Nairobi
Map & Location View Directions
I think this is my favorite branch of Art Cafe. The service is great which makes the value great too. Love their pizzas here and the brownies of course. I love the live music that plays at night. It's just a nice boutique ambiance that serves as my go-to place when I want to catch up with a friend over brunch or dinner.
My nephew ordered a texas burger, he got one alright, but it was bit into. we called the waiter and he proceded to explain to us how the order was mixed up but it seemed deliberate. the general manager, dennis, came and we explained the situation but all he could say was SHIT HAPPENS. Seriously people?? We were left wondering do you recycle food or what goes on? Overall, customer service is poor and such errors are unheard of.
The decor and atmosphere at Artcaffe Junction is pleasant. The dark wood is attractive and artwork on the walls is tasteful. The food is also presented in a fanciful and attractive way but that's all that I found appetizing. Everything edible is on a bed of lettuce and your soda will automatically be poured into a glass without you asking for such service--something you need to know before ordering, especially if you are uncertain of the water hygiene and how dishes or foods are cleaned in the kitchen. I haven't ordered an appetizer or entree at Artcaffe that I found delicious or worth the price. The coffee is the exact quality you will find in any other shop in Kenya: not great. Few of the desserts were very good, however, and in the future I would only visit Artcaffe for sweets.
Love this branch. Very chilled out. I however wonder why you dont take the yummy card!! Also when you change the menu you change for the better. When you removed the feta from the lamb burger, you literally made me stop coming there for that. I love your milkshakes too but you need to train your staff there is smoothie and there is milk shake. I live for the latter.... and many a times you have messed my order.